A young salesman and aspiring actor traveled to New York and began teaching communication classes to adults at a local YMCA. From that simple beginning, in 1912 the work soon became part of the world-famous Dale Carnegie Course.

Mr. Carnegie became a prominent lecturer and a much sought-after counselor to world leaders. He wrote newspaper columns and had his own daily radio show focused on personal development.

He authored several best-sellers, including “How to Win Friends and Influence People” and “How to Stop Worrying and Start Living.” Over 50 Million copies of his books have been printed and published in 38 languages.

Below are timeless tips on how to become a friendlier person:

    1. Don’t criticize, condemn or complain.
    2. Give honest, sincere appreciation.
    3. Arouse in the other person an eager want.
    4. Become genuinely interested in other people.
    5. Smile.
    6. Remember that a person’s name is to that person the sweetest and most important sound in any language.
    7. Be a good listener. Encourage others to talk about themselves.
    8. Talk in terms of the other person’s interests.
    9. Make the other person feel important – and do it sincerely.

    Principles from How to Win Friends and Influence People.